By Grimsby care home labelled ‘inadequate’ after failing to meet residents’ needs
A care home in Grimsby that caters to those with dementia has been labelled ‘Inadequate’ and has been placed under special measures after an inspection.
The care home, Homefield House, Welholme Road, Grimsby, was subjected to an inspection by the CQC (Care Quality Commission) in April. The inspection found that the care home had received an ‘inadequate’ rating in four identified areas: safety, effectiveness, and leadership.
Inspectors found that residents weren’t protected from the risk of avoidable harm and abuse. One member of staff even said they “have nothing to do with” reporting safeguarding. The report also referenced medicines mismanagement and residents did not receive some prescribed medicines.
Some staff had not received the proper training, and some residents had insufficient information about their health in files.
The CQC report said: “The provider and registered manager did not have effective oversight of the safety and quality of the service. People were not protected from the risk of avoidable harm and abuse. Staff did not administer medicines safely and staff training was out of date.
“The provider had not deployed enough staff to meet people’s needs and people were at risk from the spread of infection. Not all staff had received an induction before starting work at the service and they did not always have the information they needed to care for people effectively.
“People did not always receive timely support at mealtimes and areas of the premises were not decorated to accommodate people living with dementia. People’s care plans were not person-centered and there were limited opportunities for people to participate in meaningful activities.
“There were widespread and significant shortfalls in the overall management of the service leading to multiple breaches of regulations. This had impacted on the care and support people received. People did not receive high-quality, person-centered care. There was a clear lack of effective oversight from the provider which impacted on the outcomes for people.
“The provider and registered manager had not completed thorough checks on people’s care and the quality of their daily experiences to satisfy themselves the service was good.”
The report concluded: “We will meet with the provider following this report being published to discuss how they will make changes to ensure they improve their rating to at least good. We will work with the local authority to monitor progress.
“We will continue to monitor information we receive about the service, which will help inform when we next inspect.”
