Lettings Administrator, fixed term contract

We are Touchstone, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. – providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone.  

How do we do all this? By surrounding ourselves with supportive people, friendly people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 195,000 homes, manage £4 billion of assets and teach 75,000 children to swim each week.

More about your role

You will join our busy lettings team. In your new role as a lettings administrator you will prepare all documentation required in order for a tenancy to commence and be legally binding. This also includes ensuring the gas safety record is compliant at the start of all tenancies.

You will work closely with the internal and external teams at Touchstone made up of tenants, contractors and landlords building strong relationships to ensure satisfaction.

You will be working Monday to Thursday 9am – 5.30pm and 9am – 5pm on a Friday.

For more information please download our job profile available on our website.

Please note: This role is fixed term until May 2021.

More about you

To be considered for this role you will have experience working within a contracts/negotiation setting. Holding an industry recognised qualification such as the NFOPP Technical Award, ARLA Level 1 or prepared to work towards these would be highly beneficial.

This is a busy and productive team therefore you should have experience processing a high volume of work as well as working independently. You will have a solid customer service background and enjoy influencing individuals in a positive way. Building strong relationships is essential to this post.

The benefits

Our ambition gives you all the challenge you could wish for and that’s why we can offer you tangible and exciting career progression in a diverse and pioneering business.  

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership – to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.