By Music fans’ confusion over insurance cover.
Confusion surrounds the extent to which insurance covers people affected by Covid who have bought tickets to gigs and other major events, says Which?.
The consumer group said ticket insurance had become more attractive to people owing to the uncertainty created by the pandemic.
It said that many concertgoers believed they would have claims in a series of different scenarios.
But it warned people to check terms carefully to see what is covered.
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Which? is urging people to check the small print on policies.
Around three in 10 people told the consumer group they would now be more likely to pay for ticket insurance, after the pandemic led to mass cancellations of concerts, festivals and sports events.
The consumer group surveyed 2,000 people and found two-fifths thought insurance would cover them if a national lockdown meant the event could not go ahead as planned, while a third thought it would pay out if the event could not go ahead due to a local lockdown.
A quarter thought they would be covered if they were told to self-isolate by the NHS test-and-trace app.
Adam French, the Which? consumer rights expert, told the Guardian: “Consumers should check the terms and conditions carefully to see if it’s worth buying insurance and should remember that if an event is cancelled or postponed due to lockdown rules, primary ticket sellers have to offer a refund.”
